Toll Free: (866)635-8873 - Local: (203)220-2372

Frequently Asked Questions

  • Is Silver Star Limousine licensed and registered?

    • Silver Star Limo is fully licensed,insured and compliant with all DOT regulations. US DOT # 2648213.
  • Do you close on holidays?

    • We are open 24/7 all year around.
  • Do you provide child safety seats?

    • Yes at NO additional fees.
  • What type of payment do you accept?

    • We do accept all major credit cards. Visa / Master Card / Amex / Discover.
  • What if my flight is early or delayed?

    • Our dispatchers do monitor all flights actual schedules and update your chauffeur with any new information to have him pick you up at the exact time.
  • Will the driver help with the luggage?

    • Your chauffeur must help with all your luggage, it is his duty to assist with moving of all your bags from the pick up area to or from the vehicle.
  • What are the charges for waiting time?

    • The charges varies depends on which vehicle type and size you're using. Please check our privacy policy for all waiting time fees.
  • What the cost of any interior damages i did on the time of the limo rental?

    • Any damage made by you will be calculated and charged to your credit card.
  • What is your cancellation policy?

    • Please check our privacy policy for more informations.